How do you retain existing supporters and attract new ones whilst ensuring as much money as possible goes to the people you are seeking to help?

If this is a dilemma you’re constantly faced with then read on.

You want to deliver outstanding marketing campaigns with professional back up to retain existing supporters and attract new ones, but you also want to ensure the highest possible percentage of every pound donated goes to the people you are seeking to help.

Why not join the growing list of charities that are using outside professionals like Respondez to help them do just this?

Our services include

• Inbound call handling in response to DRTV, radio and direct mail campaign activity
• Fulfilment support in terms of donation and information packs. We offer a 24-hour turnaround for pack despatch from receipt of call. We can even source all your printed material for you.
• Data capture and payment processing
• In essence, we are here to help to you derive extra income more efficiently.

Respondez provides first class call handling services, which support the direct marketing strategies of a number of leading Charities. We deliver the 3 most important elements

• Answer the call with empathy
• Treat all calls as donation calls
• Encourage donor to set up Direct Debit mandates over the phone, in some instances we have exceeded 85% target of Paperless Direct Debit donations

By ensuring you retain control of the outsourcing process whilst delivering campaigns more efficiently, the ultimate beneficiaries will be the very people you are trying to help