Our Management Team

	Anil Wadhwa, CEO & Executive Director, Spanco Respondez BPO Pvt Ltd A true leader and visionary for Respondez, Anil has over 17 years of experience as an independent entrepreneur. He was awarded and recognized as the youngest entrepreneur and highest performing partner pan India with key Office Automation & Paging companies from 1994 to 1996. more>
	Jay Patel, Director Jay joined Respondez in August 2006, bringing 20 years of management experience from technology and professional services industry. During this time, Jay has developed thriving European operations focused on excellence in Customer service.
	Sue Marshall, Sales & Marketing Director Sue joined Respondez in November 2007, bringing more than 15 years marketing and outsourcing experience, most recently with Teleperformance (Sales Director) and Inkfish call centres (Sales and Marketing Director). Sue is passionate about customer service and believes that it starts with the recruitment of positive and motivated teams. Her experience spans training, operations, consultancy, marketing and business development.
	Ricky Mehra, Operations Director Ricky joined Spanco Ltd (India Operations) in 2002 and is currently responsible for the business delivery of UK Site (Spanco Europe Ltd). With over 12 years of rich experience in Operations and Process Excellence he has worked in companies like E-funds International (Now FIS Global) and Air India. He has been instrumental in business growth over the years as a core team member, through end to end account management of key accounts including structured project implementation, effective resource planning and quality client relations. Respondez has seen him manage diverse business operations for key clients in varied verticals, all of which have witnessed tremendous growth. He is known for his introduction and implementation of varied neoteric practices in the organisation.
	Thomas Chacko, General Manager Thomas joined Respondez in May 2006 bringing over 12 years of diverse management experience in distribution and operations for the Telecoms, Retail and Engineering sectors. During his previous career, Thomas had been an integral part in helping build success focussing on customer service and retention.