Our contact center technological capabilities – voice, live web chat, email – as well as back office support expertise provides customer care, sales and technical support services that improve customer satisfaction, while reducing operational costs, increasing sales and enhancing customer experience. We work with a variety of industries including retail and e- retail, financial services, communications, and entertainment and gaming publishers.

At Respondez, we treat every client relationship as a strategic partnership, aligning our team with your business goals and strategies. We have earned a reputation for delivering flexible contact center and bpo solutions that are consistent, reliable and secure. Our unique approach combines best-practice training, real-time performance analytics and Six Sigma operational processes. Our contact centers are staffed with highly skilled, motivated, personable representatives to meet and exceed your objectives and metrics.

About Spanco

Established in 1995, Spanco is one of the leading Telecom Systems Integration and IT Services Companies in India. Spanco employs more than 7,000 people in six countries around the globe and operates 60 support facilities in India. An ISO 9001:2008 certified and CMMI level 3 Company, Spanco is an active player in the field of Information and Communication Technology (ICT) with dedicated System Integration and BPO arms as well as strategic investments in related fields.

In 2002, Spanco evolved it’s expertise into the dynamic space of International Contact Center Management & BPO creating the Respondez Brand. Visit www.spancotele.com to learn more about Spanco Limited.